GENERAL SHIPPING POLICY:
Our shipping charges are based on standard UPS rates, which are based on package weight, size, and distance shipped. To preview the shipping charges, enter the items you want to order into your shopping cart. When you're done, click on "save changes, go to check out." Enter your zip code, then click on "save changes, show new total." This will display all available shipping costs.
Damon Fram & Ranch offers UPS Ground, 3rd Day Select, 2nd Day Air, and Next Day Air shipping to all of our customers who place orders to be shipped to one of the 48 contiguous United States.
To help keep shipping costs as low as possible, we use UPS Hundredweight shipping for orders over 100 lbs. for 2nd Day and Next Day shipping, and over 200 lbs. For Ground and 3rd Day. This reduced shipping rate is calculated automatically when an order reaches the appropriate weight.
If you have question about our shipping policies please contact us.
Damon Farm & Ranch
Phone: 979-742-3317
Email: info@damonfarmandranch.com
RETURNS POLICY
Damon Farm & Ranch strives for a 100% Customer Satisfaction rate.
You may return most new, unopened items sold and fulfilled by Damon Farm & Ranch within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). If we have your email address we'll notify you via e-mail of your refund once we've received and processed the returned item.
Items that are opened or returned more than 30 days after delivery will receive a partial refund. Please contact us for full details based on the items you wish to return.
If you need to return an item, please contact us to receive a return authorization and to answer any questions you might have regarding how to process your return. Please have available your order or invoice number and the item information for anything you wish to return.
Damon Farm & Ranch
3406 Liveoak (County Road 264N)
Damon, TX 77430.
979-742-3317
Email: info@DamonFarmAndRanch.com
